Friday, October 8, 2010

Chapter 6- Let’s Get to the Lease!

Presuming that you have found your location and have estimated the cost of renovations, you should prepare to negotiate your rent.

This should not be a daunting task. Most commercial leases are pretty standard. Go over it carefully and be on the lookout for clauses such as one that might pass the property taxes on to you. Be sure to get an idea of how much they have been from the landlord. The lease might also have services like garbage pickup and even the possibility to of adding "special assessments" to repair or "improve" the building. It might have a "COLI"-Cost of Living Increase which means that the rent will go up on a yearly basis. Be sure to get an exact percentage. The lease might even put a clause on charging you a percentage of sales exceeding a certain amount. Let's say that if you sold more than a million dollars in one year the landlord can charge you a percentage of that. And of course you will have to insure your business so that the property is not held liable if someone gets hurt in your business. Add that insurance cost, usually a once a year fee as part of your seed money. I strongly suggest that you don't discuss any of these clauses if you don't see them stipulated on the lease. Why on earth would you want to give the landlord any ideas?

So now you are ready to negotiate the rent. Make a note of this: When negotiating the rent try get as many free months as possible before starting to pay. Tell your perspective landlord that you need at least two months to set up the place. A way to do this is by making him/her enthusiastic about your business. Tell them how you are going to fix up the place and tell the adjacent business owners how you will help bring traffic to the area.

Now it's time to figure out the licenses needed.

Be warned, city governments are not helpful. I've noticed throughout the years that "government' has become big business. Meaning they are competing for your money as much as you are trying to make it. It's true that theoretically all the codes passed are to protect the public but for the most part these regulations are passed and enforced with the idea to generate revenues for the city. How else can a department justify their yearly allocation? And then those workers have to justify their personal incomes by enforcing everything as close to the letter as possible. Want an example? I once had a code enforcement inspector come with a ruler and measure a sign on a glass door and was told the letters were two inches larger than regulation!

When dealing with city officials try to be as to the point as possible without going into too much details. To start a conversation with one of these people is to get them to start thinking and you could never figure out in what direction they will take those thoughts in. One of the things you will need is an "Occupational License". Go in tell them what you are setting up. Be as vague as possible. If asked for numbers such as "amount of inventory" lowball the figure as much as possible. You're not lying. At this point you really don't know inventory fluctuates on a seasonal basis and then the truth of the matter is "what is the cash value of your inventory", this is the value of the inventory if you were to sell it back to the vendor that sold it to you. You might also be asked what the value of your office equipment and fixtures are. Once again, remember that they have depreciated the moment you received it. That laptop I recommended you purchase is not worth only 250.00 cash! This is important because a bill for "Intangible Tax on Assets" will be passed on to you in the future. By the way, you might be thinking of passing this on to your accountant, don't waste your money. He too is going to give a vague figure and charge you for the effort or give a figure that is going to help you get nailed. You must be the one in control!

You're also going to need a "Sales Tax" Certificate. Check this link out for the State of Florida Revenue. A sales tax certificate gives you sales tax exempt status when purchasing inventory or materials to build inventory. It does not mean you are sales tax exempt when purchasing personal items. It also gives you the right to collect sales tax for the state. This is obligatory when making sales to the public. And remember that if you don't collect the sales tax, you will have to pay for it yourself. Sales taxes are due by the 20th of the following month and penalties are high if not filed on time. Once again you don't need an accountant to figure this out.

1-Add up all your sales receipts tax included

2-Take total and divide by 1.07 this is the tax you collected.

3-Multiply by .025 this is your "commission" the state pays you for collecting and is deducted from the total amount due.

4-Post the amounts in the appropriate place on the coupon, send them the check!

So Ok, you have an idea of:

1-Your budget

2-The Location

3-Agenda/Computer to organize yourself

4-Preparation to go into lease

5-Licenses

6-All adding up to what your "Seed Money" is going to be. It sounds repetitive but these are figures that you must ingrain into your subconscious and must become second nature to you. Recap:

1-Fixing up the store

  1. Wall treatments: Paint
  2. Flooring: (If needed) Commercial carpeting or tiles(best choice) will landlord share cost?-shop for prices
  3. Signage: Shop for costs, be sure to include permit expenses.
  4. Rent; Review lease request first two months rent free (you'll probably get one)
  5. Insurance-Shop around
  6. Licenses-Most probably Occupational, Sales Tax
  7. Hardware
    1. Phone equipment-Try to start with just one line. I recommend Supra Telecom.
    2. Alarm/surveillance equipment: More on this in future chapter.
    3. Computers/Printers-I have discussed this in Chapter 3
      1. Software
    4. Credit card processor-Compare rates. As little out of pocket as possible. Watch out for extra fees. Online statements might reduce costs.
    5. Small refrigerator/microwave: A must to save on lunch money for both you and employees.
  8. Supplies
    1. Paper, ink, shipping supplies, envelopes, company checks and deposit slips-Shop online to compare prices look for coupons from Staples, Office Max, Office Depot. Remember they all match each other's specials.
  9. Fixtures-Shop around. Get what you need and think to hold for at least three years.
    1. Office furniture
    2. Displays
  10. Business bank account-Based on security, loan source or be sure for it to be free.
  11. Initial inventory purchase: We will discuss this make or break aspect.

Now let's get to the "Business Budget/Overhead" get the figures for the following:

1-Rent

2-Utilities

  1. Phones
  2. Electricity
  3. Water

3-Advertising

4-Employees (If any)

I hope you've been taking notes and using your agenda. This is going to be the end of this chapter. The "Rent" and "Utilities" amounts are relatively easy to figure out. I will be discussing setting up an employee schedule, salary expenses and opening your business bank account and getting you financed on my next chapter.

Wednesday, October 6, 2010

Here and Now-Direct Mail Advertising 10/6/10


The holiday selling season is here and now it's time to "sharpen the knives". Because of the rising price of gold I have decided to emphasize my watch line which not only promotes my store but is also one of the items with the most generous profit margins.


As you have read, for the past few weeks I have been working on some new watch designs, debuted them on my website and integrated everything with my Facebook pages, eBay store and Blog.


I am now preparing to reinstate sending postcards to my customers who have upcoming events. These customers are numbered over six hundred that have purchased from me in the past three years. I have painstakingly taken their addresses, birthdays, anniversaries and spouses birthdays and developed a program of sending them a total of six post cards each week. Four mail pieces before their "event" and two after. This comes out to an average of sixty customers a month.


I am also taking down their email addresses and will incorporate that into "Constant Contact" in order to send everyone an advertisement at least once a month. More on an email campaign in another posting……


Budget:

At this time I am using Printingmadeasy.com which averages about 70 dollars per 1000 double sided postcards. Of course the idea is to have at least six different designs. When you figure the cost it is about 420 dollars for 6K postcards. This number of postcards should last you over 15 months.

Here's the math: Six different postcards, 1000 of each style @ 70 (this includes shipping to you) = 420.00. The monthly average number of customers with events are 60. I mailout a total of 360 postcards per month. 6000 postcards divided by 360 = 16.6 months. So figure for your budget's sake that the postcards will run you about 25.20 plus 100.00 for postage for a total of 126 +/- per month.

The tedious part is designing the postcards themselves. This is advertising on a limited budget. If you have any idea about selling you will realize that you have best results when there is "need". Obviously your advertising will hopefully ingrain the idea to your prospect that they have a "need" for your product.


Postcard Design:



As I stated before, at this moment because of the climbing price of gold I am using my watches as the focal point of my sales. My watch brand promotes my store name and allows me the most profit margin. So I am emphasizing/pushing them.
When I sort my customers I divide them as Anniversaries, His birthday, Her birthday. I try have the cards I send match that criteria. Meaning I try to feature Anniversary jewelry, Hers, etc.

I produce my own pictures so I have made a solid investment in digital camera equipment (Nikon Coolpix 4800) a good photo editing program (Adobe) and most of all…. a light box (MK GemBox). I will add links and write ups on the equipment and programs used in my future postings. In the meantime if you have any questions please feel free to ask.

Once I am happy with my edited pictures I upload them to the Prints Made Easy website and incorporate them into my postcard design.

If you look at my postcard designs you will see a clear and "catchy" phrase. I also try to get the most "bang for the buck" by pushing my website on all my advertising. The customer may not be drawn by the image on the postcard but most probably they will find something that will draw their attention on the website along with all the detailed information of the item.


Website Design:


I originally started my website as Vvs1blue.com but I have decided to use something that would identify better with the store and therefore I am slowly incorporating everything with the website into LAJlrs.com.


The bulk of my sales have come from eBay so I have opened an eBay store and use their "Markdown Manager" application to set up weekly sales. Because of this you will notice that I use my website to present "galleries" of the jewelry I stock. Sometimes the pieces may not be available on eBay but the prospective customer may always contact me and inquire. I will try to have a page for the items listed on the galleries with the item specifics. I also try to have link for my newsletter and blogs. In the near future I am publishing my first book and I want to exploit my best customer base, my existing customers. I have also linked the website to Facebook and my Facebook company page. There are still numerous glitches that need to be ironed out and one of them is to try to get what I have termed as "information" flow, describing posting once and having it embedded in all my sites.

Tuesday, October 5, 2010

Chapter 5-Setting up the store budget: Is there a reality to this dream? There can’t be any romance without the finance!

Believe it or not it's quite easy to know if your business is going to survive. I'm sure that you've read that 80% of most new businesses go belly up in the first two years. When I read stats like this I shake my head and realize that it is obvious that most new business owners really don't understand or did not do any research to find out the validity of their enterprise. It's easy, let's get to it now.

In Chapter 1 we discussed setting up your own budget. I hope you've taken my advice and by now you are pretty much aware of the two factors that control your financial stability, Expenditures and Cash flow. If you don't seem to understand let me explain it to you this way.

Expenditures are expenses that you most pay at that moment. But what happens when you pay them by credit card? In an "Accural Accounting" format the expense is deducted off your earnings at the moment you post that purchase on the credit card. But the truth of the matter is that it should be deducted when you actually pay for that expense. When you use that type of accounting system you would be using a "Cash Based" accounting system. There are a number of tax breaks in using the "Accural System" but I strongly recommend you start with a "Cash Based" system because in this way you can see the actual "Cash Demands" of your business. "

Understanding "Cash Demand" will also help you understand your overall "Cash Flow". In a nutshell, "Cash Flow", especially during hard times, is what makes the wheels spin.


 

In Chapter 2 we discussed looking for the location, preparing estimated seed money. This chapter is really a continuation of Chapter 2. So I hope you haven't fallen asleep on me. I know you're dying to ask me some questions.

It is time to consider what kind of Business Tax Entity you will operate as.

Will you incorporate or be a sole proprietor?

Once again this is easy. If you own a home, or if you have other assets incorporate as an LLC.

Operate as a sole proprietor until you establish your business, then incorporate. Operating as a sole proprietor is easier for obtaining needed credit, tax and accounting purposes. Be sure that your lease can be transferred to the corporation in the future.


 

10/5/2010 Update: There is money being made available through small business stimulus programs but one of their requirements is for the business to be filed as a corporation….no LLCs. Check into this before making your decision. Remember you may always incorporate in the future.


 

Many banks and vendors might understand the fact that you are a sole-proprietor. When applying for credit or buying merchandise many times bank officials and vendors look at my application and with I interpret as a confused look ask me: "you're not incorporated?" I usually point out to them, and you should also, that you are not hiding behind a "corporate veil", you are putting your name and reputation on the line and you will not fail them! Besides, even if you are incorporated many will ask you for a "Personal Endorsement/Guarantee". Beware of this the day you incorporate. That defeats the whole purpose of incorporating to begin with. When at first you open a business you are "self-employed", once you are established and have employees and managers that generate income and make decisions in your behalf you will have established a business. At that point you have had to relinquish a part of that control and you must protect your personal assets from the business performance and decisions or events that can jeopardize you, such as getting sued, worker's compensation claims etc. Keep in mind that your goal is to build a business that will ultimately serve you. Not become a "slave to the trade" yourself. This is something that I will discuss in a future chapter when we go over "Just Why do We Want To Do This?"

I also feel that the tax advantages to a proprietorship are better. On a Schedule C you can deduct just about everything you can imagine. You may disagree with me, but it's definitely worked for me.

Instead of hiring a lawyer or accountant to set up your corporation, do it yourself. Here is a link that will help you immensely:

http://www.sunbiz.org/register.html

Presuming that you have found your location and have estimated the cost of renovations, you should prepare to negotiate your rent.

This should not be a daunting task. Most commercial leases are pretty standard. Go over it carefully and be on the lookout for clauses such as one that might pass the property taxes on to you. Be sure to get an idea of how much they have been from the landlord. The lease might also have services like garbage pickup and even the possibility to of adding "special assessments" to repair or "improve" the building. It might have a "COLI"-Cost of Living Increase which means that the rent will go up on a yearly basis. Be sure to get an exact percentage. The lease might even put a clause on charging you a percentage of sales exceeding a certain amount. Let's say that if you sold more than a million dollars in one year the landlord can charge you a percentage of that. And of course you will have to insure your business so that the property is not held liable if someone gets hurt in your business. Add that insurance cost, usually a once a year fee as part of your seed money. I strongly suggest that you don't discuss any of these clauses if you don't see them stipulated on the lease. Why on earth would you want to give the landlord any ideas?

So now you are ready to negotiate the rent. Make a note of this: When negotiating the rent try get as many free months as possible before starting to pay. Tell your perspective landlord that you need at least two months to set up the place. A way to do this is by making him/her enthusiastic about your business. Tell them how you are going to fix up the place and tell the adjacent business owners how you will help bring traffic to the area.

Now it's time to figure out the licenses needed.

Be warned, city governments are not helpful. I've noticed throughout the years that "government' has become big business. Meaning they are competing for your money as much as you are trying to make it. It's true that theoretically all the codes passed are to protect the public but for the most part these regulations are passed and enforced with the idea to generate revenues for the city. How else can a department justify their yearly allocation? And then those workers have to justify their personal incomes by enforcing everything as close to the letter as possible. Want an example? I once had a code enforcement inspector come with a ruler and measure a sign on a glass door and was told the letters were two inches larger than regulation!

When dealing with city officials try to be as to the point as possible without going into too much details. To start a conversation with one of these people is to get them to start thinking and you could never figure out in what direction they will take those thoughts in. One of the things you will need is an "Occupational License". Go in tell them what you are setting up. Be as vague as possible. If asked for numbers such as "amount of inventory" lowball the figure as much as possible. You're not lying. At this point you really don't know inventory fluctuates on a seasonal basis and then the truth of the matter is "what is the cash value of your inventory", this is the value of the inventory if you were to sell it back to the vendor that sold it to you. You might also be asked what the value of your office equipment and fixtures are. Once again, remember that they have depreciated the moment you received it. That laptop I recommended you purchase is now worth only 250.00 cash! This is important because a bill for "Intangible Tax on Assets" will be passed on to you in the future. By the way, you might be thinking of passing this on to your accountant, don't waste your money. He too is going to give a vague figure and charge you for the effort or give a figure that is going to help you get nailed. You must be the one in control!

You're also going to need a "Sales Tax" Certificate. Check this link out for the State of Florida Revenue.

http://dor.myflorida.com/dor/eservices/apps/register/

A sales tax certificate gives you sales tax exempt status when purchasing inventory or materials to build inventory. It does not mean you are sales tax exempt when purchasing personal items. It also gives you the right to collect sales tax for the state. This is obligatory when making sales to the public. And remember that if you don't collect the sales tax, you will have to pay for it yourself. Sales taxes are due by the 20th of the following month and penalties are high if not filed on time. Once again you don't need an accountant to figure this out.

1-Add up all your sales receipts tax included

2-Take total and divide by 1.07 this is the total amount of sales you had. Subtract it from the total of your receipts and that the tax you collected.

3-Multiply this amount by .025 this is your "commission" the state pays you for collecting and is deducted from the total amount due.

4-Post the amounts in the appropriate place on the coupon, send them the check!

So Ok, you have an idea of:

1-Your budget

2-The Location

3-Agenda/Computer to organize yourself

4-Preparation to go into lease

5-Licenses

6-All adding up to what your "Seed Money" is going to be. It sounds repetitive but these are figures that you must ingrain into your subconscious and must become second nature to you. Recap:

1-Fixing up the store

  1. Wall treatments: Paint
  2. Flooring: (If needed) Commercial carpeting or tiles(best choice) will landlord share cost?-shop for prices
  3. Signage: Shop for costs, be sure to include permit expenses.
  4. Rent; Review lease request first two months rent free (you'll probably get one)
  5. Insurance-Shop around
  6. Licenses-Most probably Occupational, Sales Tax
  7. Hardware
    1. Phone equipment-Try to start with just one line. I recommend Supra Telecom.
    2. Alarm/surveillance equipment: More on this in future chapter.
    3. Computers/Printers-I have discussed this in Chapter 3
      1. Software
    4. Credit card processor-Compare rates. As little out of pocket as possible. Watch out for extra fees. Online statements might reduce costs.
    5. Small refrigerator/microwave: A must to save on lunch money for both you and employees.
  8. Supplies
    1. Paper, ink, shipping supplies, envelopes, company checks and deposit slips-Shop online to compare prices look for coupons from Staples, Office Max, Office Depot. Remember they all match each other's specials.
  9. Fixtures-Shop around. Get what you need and think to hold for at least three years.
    1. Office furniture
    2. Displays
  10. Business bank account-Based on security, loan source or be sure for it to be free.
  11. Initial inventory purchase: We will discuss this make or break aspect.

Now let's get to the "Business Budget/Overhead" get the figures for the following:

1-Rent

2-Utilities

  1. Phones
  2. Electricity
  3. Water

3-Advertising

4-Employees (If any)

I hope you've been taking notes and using your agenda. This is going to be the end of this chapter. The "Rent" and "Utilities" amounts are relatively easy to figure out. I will be discussing setting up an employee schedule, salary expenses and opening your business bank account and getting you financed on my next chapter.